Effective Date: 01/11/2024

At Music Barn, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website musicbarn.co.uk, sign up for our newsletter, and purchase tickets for our events.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree to this policy, please do not use our website.

1. Information We Collect

We may collect and process the following types of information:

a) Personal Information You Provide

• Newsletter Sign-up: When you sign up for our newsletter, we collect your name, email address, and any other information you provide to receive updates, news, and promotional materials.
• Ticket Purchases: If you purchase tickets through our website, we collect information necessary for processing the transaction, such as your name, email address, payment information (which is handled by a third-party payment provider), and billing information.

b) Automatically Collected Information

• Website Usage: We collect information about how you use our website, including IP addresses, browser type, device type, operating system, referral URLs, and browsing activity. This information helps us improve the user experience and understand how our website is used.
• Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and provide personalized content. You can adjust your cookie settings in your browser at any time.

2. How We Use Your Information

We use the information we collect in the following ways:

• To send you newsletters and marketing communications, if you have subscribed.
• To process and manage ticket sales and event-related services.
• To improve our website functionality and user experience.
• To respond to your queries and provide customer support.
• To comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:

a) Third-Party Ticket Providers

• We partner with a third-party ticketing provider to process ticket sales. When you purchase tickets through our website, your payment information is securely handled by this third-party service. Please refer to the ticket provider’s privacy policy for more information on how they handle your data.

b) Service Providers

• We may share your personal data with third-party service providers who assist us in operating our website, sending newsletters, and conducting other business activities (e.g., marketing, data analysis, hosting, etc.).

c) Legal Obligations

• We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena or court order.

4. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request the correction of any inaccurate or incomplete information we hold about you.
• Erasure: Request that we delete your personal data, subject to certain exceptions.
• Opt-Out: Unsubscribe from our newsletter at any time by following the unsubscribe link in the email or by contacting us directly.
• Object: Object to the processing of your personal data, particularly if we are relying on legitimate interests to process your data.

To exercise any of these rights, please contact us at [email protected].

6. International Data Transfers

As a UK-based organization, we process and store personal data within the UK and the European Economic Area (EEA). However, if you are located outside the EEA, please be aware that your personal data may be transferred to and processed in countries outside the EEA. We ensure that any data transferred internationally is done so in accordance with applicable data protection laws.

7. Links to Other Websites

Our website may contain links to third-party websites that are not operated by us. This Privacy Policy only applies to our website, so we encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Effective Date" at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Music Barn
Cranford
Email: [email protected]